Delphi Technique
Tired of being played at the "Ten at the Top" sessions. How about the orchestrated comprehensive land use planning sessions? You are dealing with hired professionals. Learn the counter measures.

Lynn Stuter is an education researcher in Washington state. Read her article at:
http://www.eagleforum.org/educate/1998/nov98/focus.html
Excerpt:
How to Diffuse the Delphi Technique
Three steps can diffuse the Delphi Technique as facilitators attempt to steer a meeting in a specific direction.
- Always be charming, courteous, and pleasant. Smile. Moderate your voice so as not to come across as belligerent or aggressive.
- Stay focused. If possible, jot down your thoughts or questions. When facilitators are asked questions they don't want to answer, they often digress from the issue that was raised and try instead to put the questioner on the defensive. Do not fall for this tactic. Courteously bring the facilitator back to your original question. If he rephrases it so that it becomes an accusatory statement (a popular tactic), simply say, "That is not what I asked. What I asked was . . ." and repeat your question.
- Be persistent. If putting you on the defensive doesn't work, facilitators often resort to long monologues that drag on for several minutes. During that time, the group usually forgets the question that was asked, which is the intent. Let the facilitator finish. Then with polite persistence state: "But you didn't answer my question. My question was . . ." and repeat your question.
Never become angry under any circumstances. Anger directed at the facilitator will immediately make the facilitator the victim. This defeats the purpose. The goal of facilitators is to make the majority of the group members like them, and to alienate anyone who might pose a threat to the realization of their agenda. People with firm, fixed beliefs, who are not afraid to stand up for what they believe in, are obvious threats. If a participant becomes a victim, the facilitator loses face and favor with the crowd. This is why crowds are broken up into groups of seven or eight, and why objections are written on paper rather than voiced aloud where they can be open to public discussion and debate. It's called crowd control.
Read the whole article at http://www.eagleforum.org/educate/1998/nov98/focus.html
More on Population Training at Lynn Stuter's website: http://www.learn-usa.com/
